FAQs

Waxcrafts FAQ

1. What is included in the Waxcrafts Wax Seal Kit?
   Each kit includes 672 wax beads, 4 brass stamps, 2 molds, a wax warmer, a spoon, candles, metallic pens, a mat, and a gift box.

2. How many wax seals can I make with one kit?
   One wax bead generally makes one seal. With 672 beads, you can create around 600+ seals depending on size.

3. Are the stamps interchangeable?
   Yes, our brass stamp heads can be easily swapped for different designs.

4. Is this kit suitable for beginners?
   Absolutely. Waxcrafts kits are designed for both beginners and experienced crafters.

5. Can I use the wax seals on any surface?
   Wax seals work best on paper, envelopes, gift wrap, and other smooth surfaces.

6. How do I melt the wax beads?
   Place wax beads in the spoon and heat them over the included wax warmer or candle until melted.

7. How long does it take for a seal to harden?
   Seals typically harden within 30–60 seconds after stamping.

8. Are the wax beads non-toxic?
   Yes, all Waxcrafts wax beads are non-toxic and safe for crafting.

9. Can I reuse the brass stamps with different wax colors?
   Yes. Simply clean the stamp head between uses for a new color.

10. What occasions are wax seals suitable for?
    Weddings, birthdays, holidays, invitations, gift wrapping, journaling, and DIY crafts.

11. Does the kit come in a gift-ready box?
    Yes, all Waxcrafts kits come in a premium gift box.

12. How do I clean the spoon after use?
    Wipe the spoon with tissue or gently remove cooled wax while slightly warm.

13. Can I mix different wax bead colors?
    Yes! You can create marbled or gradient effects by mixing beads.

14. How do I prevent wax from sticking to the stamp?
    Lightly chill the stamp or apply a thin layer of oil before stamping.

15. Are the wax seals waterproof?
    They are water-resistant but not fully waterproof. Avoid soaking the seals.

16. Can I use a glue gun instead of the spoon?
    Yes, low-temperature glue guns can work with our wax beads.

17. How long will shipping take?
    Standard U.S. delivery takes 4–14 business days depending on location.

18. Do you ship internationally?
    Yes, we ship worldwide with Delivery Duty Paid (DDP) included for import taxes.

19. How can I track my order?
    After your order ships, you will receive a confirmation email with a tracking link. You can also track in your account.

20. What should I do if my package is delayed?
    Check your tracking information first. If further assistance is needed, contact our support team.

21. Is the kit suitable for children?
    Yes, but adult supervision is recommended due to hot wax and open flames.

22. Can I use the stamps on gifts or envelopes for resale?
    Yes, but do not reproduce the designs for commercial sale.

23. How do I store leftover wax beads?
    Keep them in a cool, dry place away from direct sunlight.

24. Can I return the kit if I’m not satisfied?
    Yes, please refer to our Return & Refund Policy for eligibility and procedures.

25. Can I use coupon codes or bonus points?
    Yes, enter the code at checkout and click “Apply” to adjust your order total.

26. Can I use multiple coupons on one order?
    No, only one coupon code can be applied per order.

27. What payment methods are accepted?
    We accept major credit/debit cards and other payment options listed at checkout.

28. Is my payment information safe?
    Yes, Waxcrafts does not store credit/debit card numbers. Payments are processed securely by the payment provider.

29. Do you charge sales tax?
    Sales Tax is applied where required by U.S. law and calculated at checkout based on shipping address.

30. Why choose Waxcrafts over other brands?
    We offer complete, premium kits with high-quality tools, a variety of colors, and beautifully packaged gift boxes designed to inspire creativity.